Customized CRM Development
Customer Relationship Management (CRM) covers all aspects of the company’s relationship with its customers. The today’s highly-computerized world is changing the buyers’ behavior and thus calls for new approaches in building corporate CRM strategies. With the advance of new selling channels due to popularization of WWW and mobile devices special emphasis is put on self-service tools, electronically-managed relationships and personalization of online consumer experience.

We specialize in providing our customers with complete CRM. Our experienced consultants have considerable experience in different aspects of building an effective CRM system. We will guide you through all the stages of the solution implementation giving a sound advice and helping you select the right strategy.

We will help you to enhance your existing information sharing and sales system enabling you to build highly effective channels for exchanging information with your customers, suppliers and employees worldwide based on the most up-to-date technologies. Our experts will help you understand all the implementation possibilities and help you select the right components of the future CRM system that are important for your business.

 Lead Qualification & Tracking.
 Contacts and Accounts Management.
 Team Management and Tasks Distribution.
 Document Circulation Management.
 Integrated call recording.
 Catalog Management.
 Integrated Collaborative Tools.
 Customer Support Tools.
 Data Analysis and Multi-level Reporting.
Contact Center Suite
Customized CRM Development
Softswitch Development
Mobile Application Development
Softphone Development
Web Application Development